Built for the Service Industry

A Modern ERP for service providers in the Philippines.

See all the capabilities of Acumatica for Service Companies

Only an integrated business ERP for the service industry will provide the powerful 360-degree view of your customers’ activities, requests, and projects that your company needs to stay ahead of the competition. Acumatica can help tackle the issues of customer relations and productivity simultaneously.

With integrated financials, customer management, project cost tracking, service automation, and time and expense management, Acumatica provides the capabilities and features that small- and mid-sized service businesses demand from services automation software.

Acumatica Cloud ERP supports work-from-anywhere scenarios by providing access to your business management and mobile field service operations, from any device, anytime, anywhere, making it the ideal business management solution for operational continuity and business resilience.

Why Acumatica for Your Service Business?

Scheduling, Dispatching and Call Center

Scheduling the right people at the right time with the right skills to perform work efficiently is handled quickly with Acumatica Field Service Management. Quickly capture service needs and access customer information, product history, and resources required to shorten time between call receipt and job assignment. 

 

Mobile Service Management
Keep your staff members connected through any device with a browser or with the native mobile Android and Apple iOS (iPad) app. They will be able to access service information and customer data from anywhere at any time.


Service Contract Management

Recurring service contracts are a significant source of revenue. Visibility on renewal dates for each contract helps preserve the revenue. Dashboards can alert the service team of expiring contracts. Your team can create and manage multiple service schedules per customer and fine-tune appointments using the Schedule Calendar Board for staff and resources.

Equipment Maintenance

Records the complete history of the equipment or machine installed at each customer’s site and tracks repair parts in stock. With Acumatica’s integration of sales and service stores the equipment records through quoting, order, delivery, installation, and then service work in the field. 

Route Planning

Provides a powerful tool for optimizing routes for appointments with ability to filter appointments by several different criteria. Routes are plotted in Google Maps for each service person with lists of required resources (equipment or machine).

Track Projects and Costs

Field Service Management is not just for small projects. When the installations are large (tasks, people, or equipment), all the costs (time, materials, and expense) are tracked in Acumatica Project Accounting (sold as an optional application) to the phases of the project. Compare actual project costs with original and revised budgets in real time.

Benefits for Service Providers

  • Respond to today’s opportunities

  • Grow through excellent relationships

  • Provide the best possible service, in a profitable way

  • Increase productivity with visibility and control

Core Applications

Finance & Accounting

Reports Generator

Customer Management

Time & Expense Management

Project Accounting

Service&Support Automation

Advanced Inventory

Material Req. Planning

for full list of applications click here

Integrated Solutions

IIG - Point of Sale / Credit Card Processing
EDI Service Provider
Velixo Excel Based Reporting for Acumatica
IIG - Point of Sale / Credit Card Processing
EDI Service Provider
Velixo Excel Based Reporting for Acumatica

Implementation Options

  • FastStart™ Rapid Implementation 

    Kick-off-to-Go-Live in 100 hours

  • Standard CloudianPH Implementation

    Unlimited Customizations

CUSTOMER JOURNEYS

Acumatica Inc.

Software Company

"I have been in the role of managing channel business for quite some time now and its very rare for me
to come across a partner like Cloudian, who are not only dedicated to Acumatica’s growth but also
believe in the solution’s strength and thus add value to the end customers.


They are an Acumatica Gold Partner because Cloudian team’s heart lies in customer satisfaction, which
can be seen from all their customers’ feedback."

Shine Mathew, Regional Channel Manager

Talk to a sales representative today.

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© 2020 by Cloudian Inc. 

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